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Privacy Policy

 

Privacy Policy

Effective Date: [1st-Aug-2025]

SJN Handyman On-Demand Services (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services, website, or mobile applications.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, address, phone number, email address, payment details.

  • Service Information: Details of the work requested, property access instructions, and service history.

  • Technical Information: IP address, browser type, device identifiers, and usage data when you access our website or app.

  • Location Data: Where necessary, for on-demand service dispatch and navigation.

2. How We Use Your Information

We use collected information to:

  • Provide and manage handyman services.

  • Process payments and issue invoices.

  • Communicate about bookings, service updates, and support requests.

  • Improve our website, app, and services.

  • Ensure security, fraud prevention, and compliance with applicable laws.

  • Send promotional offers or service updates (if you have opted in).

3. Sharing of Information

We do not sell or rent your personal information. We may share data with:

  • Service Providers & Contractors: To perform services on our behalf.

  • Payment Processors: For secure payment transactions.

  • Legal Authorities: If required by law or to protect our rights, safety, or property.

  • Business Transfers: In case of merger, acquisition, or sale of assets.

4. Data Storage & Security

  • We use industry-standard safeguards to protect your information from unauthorized access, disclosure, or misuse.

  • Personal data is stored only for as long as necessary to fulfill service obligations and legal requirements.

5. Cookies & Tracking

  • Our website and app may use cookies and similar technologies to enhance user experience and analyze traffic.

  • You may disable cookies in your browser, but some features may not function properly.

6. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information.

  • Object to or restrict certain data processing.

  • Opt out of marketing communications.

  • Request a copy of your data in portable format.

To exercise these rights, please contact us at: [Insert Contact Email/Phone].

7. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from minors.

8. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

SJN Handyman On-Demand Services
Email: [info@sjnservices.pk]
Phone: [03000-928661]
Address: [Karachi, Pakistan]