SJN Services values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website, mobile application, and services.

1. Information We Collect

We may collect the following types of information when you use our platform.

Personal Information

When you register or book services, we may collect:

• Full name

• Phone number

• Email address

• Address or location

• Profile information

Service Information

When you book services, we may collect:

• Service details

• Appointment times

• Communication with service providers

• Payment information (if applicable)

Device Information

We may also collect technical information such as:

• IP address

• Device type

• Browser type

• App usage data

2. How We Use Your Information

We use your information to:

• Connect customers with nearby service providers

• Process service bookings

• Improve platform performance

• Provide customer support

• Send service updates or notifications

• Prevent fraud or misuse

3. Sharing of Information

We may share information with:

Service Providers

Customer details may be shared with service providers so they can perform the requested service.

Third-Party Services

We may share limited information with trusted partners such as:

• Payment processors

• Hosting providers

• Analytics tools

These partners are required to protect your data.

4. Location Data

To help customers find nearby service providers, we may collect and use your location data.

Location information may be used for:

• Showing nearby technicians

• Improving service availability

• Enhancing booking accuracy

You can disable location services in your device settings.

5. Data Security

We take reasonable measures to protect your personal data including:

• Secure servers

• Data encryption where applicable

• Restricted access to personal data

However, no system is completely secure, and we cannot guarantee absolute security.

6. User Responsibilities

Users must ensure that:

• Information provided is accurate

• Accounts are protected with secure passwords

• Platform is used responsibly

7. Cookies and Tracking

Our website may use cookies and similar technologies to:

• Improve user experience

• Analyze website traffic

• Remember user preferences

Users can disable cookies in their browser settings.

8. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those external websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Continued use of the platform means you accept the updated policy.

10. Contact Us

If you have questions regarding this Privacy Policy, please contact us:

SJN Services
Email: info@sjnservices.pk
Phone: 03000-928661
Website: www.sjnservices.pk