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Data Deletion Request

 

Data Deletion Request – Terms & Conditions

Effective Date: [1st-Aug-2025]

At SJN Handyman On-Demand Services (“Company”, “we”, “our”, or “us”), we respect your right to privacy and provide options to request the deletion of your personal data in accordance with applicable laws (e.g., GDPR, UK GDPR, CCPA). These Terms & Conditions explain how data deletion requests are handled.

1. Eligibility

  • Only individuals whose personal data is held by the Company may submit a deletion request.

  • Verification of identity may be required before we can process the request.

2. How to Submit a Request

You may submit a request by contacting us at:

  • Email: [Insert Email Address]

  • Phone: [Insert Phone Number]

  • Postal Address: [Insert Business Address]

Your request must include:

  • Full name

  • Contact details (email/phone)

  • Description of the data to be deleted

  • Proof of identity (if requested)

3. What Data Can Be Deleted

  • We will delete personal information we hold about you, subject to legal and business requirements.

  • This may include:

    • Contact details (name, email, phone, address).

    • Account or booking information.

    • Payment records (excluding legally required financial data).

4. Exceptions – Data We Cannot Delete Immediately

We may be required to retain certain information for:

  • Legal obligations (e.g., tax, invoicing, regulatory compliance).

  • Fraud prevention and security.

  • Contractual purposes, such as ongoing disputes or warranty obligations.

  • Backups – data stored in secure backups may not be immediately erased but will be deleted during routine system purges.

5. Processing Time

  • Requests will be acknowledged within 7 days.

  • Data will be deleted (or anonymized) within 30 days, unless extended by law or due to technical limitations.

  • You will be notified once your request has been completed.

6. Impact of Deletion

  • Once your data is deleted, you may lose access to services that require personal information (e.g., booking history, warranties, or service support).

  • The Company is not liable for any loss of access or service functionality resulting from your deletion request.

7. Limitations

  • The right to request deletion does not apply where processing is necessary for:

    • Compliance with a legal obligation.

    • The establishment, exercise, or defense of legal claims.

    • Performance of a contract with you.

8. Updates to Policy

We may update these Terms & Conditions from time to time to reflect changes in laws, regulations, or business practices. The latest version will always be available on our website.

9. Contact Us

For questions regarding data deletion or privacy matters, please contact:

SJN Handyman On-Demand Services
Email: [info@sjnservices.pk]
Phone: [03000-928661]
Address: [Karachi]